At Lowa Freight Logistics, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, and disclose personal information in connection with our shipment services.
Information we collect: We collect personal information that you provide to us when you use our shipment services. This includes your name, address, email address, phone number, and payment information. We may also collect information about your shipments, including package size and weight, delivery addresses, and tracking numbers.
How we use your information: We use your personal information to provide shipment services to you, including processing and delivering your packages, communicating with you about your shipments, and responding to your inquiries. We may also use your information to improve our services, prevent fraud, and comply with legal requirements.
Information sharing: We do not sell or rent your personal information to third parties for marketing purposes. We may share your information with third-party service providers that help us deliver our services, such as shipping carriers, payment processors, and IT service providers. We may also share your information with government or law enforcement authorities if required by law or if we believe it is necessary to prevent fraud or protect our rights.
Data security: We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use secure servers, firewalls, and encryption to safeguard your information.
Retention: We will retain your personal information for as long as necessary to provide you with our shipment services, as well as to comply with legal requirements.
Your rights: You have the right to access and correct your personal information. You may also have the right to request that we delete your personal information, subject to certain legal limitations. To exercise these rights, please contact us at the address below.
Changes to this policy: We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website or by other means.
Contact us: If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at privacy@ztbonline.zsbtonlines.com.
Effective date: June 12, 2025.